Embassy Suites Buffalo

The Breakfast was awesome!!! I truly loved the omelet station especially the jalapeno popper omelet it was delicious the staff was so welcoming and friendly. Valet was just as professional and bought our car around quickly. I really loved the view in our room as well as the lounge room in the hallway. You were able to see the skyline and all of downtown buffalo at night. The rooms were very clean and smelled really good. I also loved that the water was filtered and really enjoyed the air purification system in the room. The Restuarant was a 10/10 I ordered an old fashion cocktail, it was chefs kiss, the salmon entree was amazing, and the brussels sprouts were so good. Needless to say, we had an amazing stay.

Breakfast was excellent. Kitchen staff was pleasant and had smiles on their face. I am dealing with joint/muscle issues, kitchen staff noticed and offered to retrieve my tray (extremely helpful). Customer service was excellent, front desk personnel was pleasant and helpful. I originally asked for a King size bed when making my reservation with Booking.com. When I arrive to Embassy Suites, I was assigned a room with 2 queen size beds, that is what Booking.com requested (error). Front desk accommodated my request and had me moved to a room with a King size bed (great customer service).

The gym was good, although some the machines were not working. The rooms were spacious and modern. The restaurant and free wine and snack were awesome. The "snack" was an expensive cheese board. Wow I didn't expect that. Especially these days. The hotel staff was freindly and knowledgeable. The restaurant staff as well. You could overhear orher patrons as well praising the wait staff. And the restaurant supervisor was very complimentary of the staff. Great team in place there.

Corner suite room with an amazing view of both the city as well as the water. Staff was phenomenal. Especially the bar manager and bartenders. Very nice patio area right outside with fire pits. Location is central to several bars and restaurants.

The hotel is beautiful! The first thing I noticed was how clean it was. The next thing I noticed when we got off the elevator onto the 5th floor, was how wonderful it smelled! You normally don’t get that from many hotels. The room was lovely and very clean. The beds were very comfortable. The staff were friendly and professional. Breakfast was delicious and such a huge variety of items to choose from. We will definitely be coming back to stay again in the future!