Embassy Suites Buffalo
客人怎么说
There was on staff member that deserves recognition. Dominque S. I had called multiple times never did she get aggravated with my questions. I had the pleasure of meeting her when I checked in. I locked my self out of my room and popped in to the lobby unexpected. I whiteness her mange the phones check guest in and was alone with a full lobby. She handed everything with grace. Treating each individual with patience. Embassy suits you have an experience employee that exuberantly handles your guest with class and integrity.
Schiedel
2025年2月
Breakfast was excellent. Kitchen staff was pleasant and had smiles on their face. I am dealing with joint/muscle issues, kitchen staff noticed and offered to retrieve my tray (extremely helpful). Customer service was excellent, front desk personnel was pleasant and helpful. I originally asked for a King size bed when making my reservation with Booking.com. When I arrive to Embassy Suites, I was assigned a room with 2 queen size beds, that is what Booking.com requested (error). Front desk accommodated my request and had me moved to a room with a King size bed (great customer service).
Deloria
2024年8月
The room was huge which for a 4 night trip was really nice. The fridge had a small freezer section that worked wonderfully and the bar had a sperate little sink. The blinds were great and kept the room nice and dark. The bathroom is massive with a tub you could swim in. Lots of walkable restaurants nearby but the hotel breakfast looked amazing if you just wanted to stay in. The pool is short but a simple rectangle that never had kids in it so we were able to swim "laps". The gym was large and had sufficient weights and machines to get in a solid workout. You can easily do your cardio outside the hotel as out back is a lovely neighborhood where I felt totally safe running solo.
Cassandra
2024年4月
The gym was good, although some the machines were not working. The rooms were spacious and modern. The restaurant and free wine and snack were awesome. The "snack" was an expensive cheese board. Wow I didn't expect that. Especially these days. The hotel staff was freindly and knowledgeable. The restaurant staff as well. You could overhear orher patrons as well praising the wait staff. And the restaurant supervisor was very complimentary of the staff. Great team in place there.
Dennie
2024年5月
Hotel was clean and a wonderful location. Staff was wonderful and helpful Rooms were very large and easily accommodated out family of 5.
Trevor
2023年12月
Corner suite room with an amazing view of both the city as well as the water. Staff was phenomenal. Especially the bar manager and bartenders. Very nice patio area right outside with fire pits. Location is central to several bars and restaurants.
James
2024年9月
The hotel is beautiful! The first thing I noticed was how clean it was. The next thing I noticed when we got off the elevator onto the 5th floor, was how wonderful it smelled! You normally don’t get that from many hotels. The room was lovely and very clean. The beds were very comfortable. The staff were friendly and professional. Breakfast was delicious and such a huge variety of items to choose from. We will definitely be coming back to stay again in the future!
Bambi
2024年5月
The breakfast was good. There was a chef there incase someone wanted a omelet or something special. I just wish there wasn't only pork sausages. I love the fact that the staff was helpful and pleasurable. Me and my kids enjoyed ourselves. The front desk staff and breakfast crew for the two days we was there was nice.
Destiny
2024年1月
The typical Embassy Suites never disappoints with its suite room layout. Ours was spacious. We were situated right in the heart of town. The staff was attentive and professional. The on site bar was in a more private area feeling more like a bar/restaurant. Breakfast was good and area was well run.
Marilyn
2023年6月
Very spacious and comfortable rooms. The property was also very clean and well maintained.
Joe
2024年6月
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