The Breakfast was awesome!!! I truly loved the omelet station especially the jalapeno popper omelet it was delicious the staff was so welcoming and friendly. Valet was just as professional and bought our car around quickly. I really loved the view in our room as well as the lounge room in the hallway. You were able to see the skyline and all of downtown buffalo at night. The rooms were very clean and smelled really good. I also loved that the water was filtered and really enjoyed the air purification system in the room. The Restuarant was a 10/10 I ordered an old fashion cocktail, it was chefs kiss, the salmon entree was amazing, and the brussels sprouts were so good. Needless to say, we had an amazing stay.
Ieisha
เมษายน 2568
There was on staff member that deserves recognition. Dominque S. I had called multiple times never did she get aggravated with my questions. I had the pleasure of meeting her when I checked in. I locked my self out of my room and popped in to the lobby unexpected. I whiteness her mange the phones check guest in and was alone with a full lobby. She handed everything with grace. Treating each individual with patience. Embassy suits you have an experience employee that exuberantly handles your guest with class and integrity.
Schiedel
กุมภาพันธ์ 2568
Breakfast was excellent. Kitchen staff was pleasant and had smiles on their face. I am dealing with joint/muscle issues, kitchen staff noticed and offered to retrieve my tray (extremely helpful). Customer service was excellent, front desk personnel was pleasant and helpful. I originally asked for a King size bed when making my reservation with Booking.com. When I arrive to Embassy Suites, I was assigned a room with 2 queen size beds, that is what Booking.com requested (error). Front desk accommodated my request and had me moved to a room with a King size bed (great customer service).
Deloria
สิงหาคม 2567
The room was huge which for a 4 night trip was really nice. The fridge had a small freezer section that worked wonderfully and the bar had a sperate little sink. The blinds were great and kept the room nice and dark. The bathroom is massive with a tub you could swim in. Lots of walkable restaurants nearby but the hotel breakfast looked amazing if you just wanted to stay in. The pool is short but a simple rectangle that never had kids in it so we were able to swim "laps". The gym was large and had sufficient weights and machines to get in a solid workout. You can easily do your cardio outside the hotel as out back is a lovely neighborhood where I felt totally safe running solo.
Cassandra
เมษายน 2567
The gym was good, although some the machines were not working. The rooms were spacious and modern. The restaurant and free wine and snack were awesome. The "snack" was an expensive cheese board. Wow I didn't expect that. Especially these days. The hotel staff was freindly and knowledgeable. The restaurant staff as well. You could overhear orher patrons as well praising the wait staff. And the restaurant supervisor was very complimentary of the staff. Great team in place there.
Dennie
พฤษภาคม 2567
Well kept and clean. The staff were extremely friendly and personable. They were all accommodating, even at dinner time on a friday night, they squeezed our family in at the restaurant. Restaurant food with pretty good too!
Beth
เมษายน 2568
Corner suite room with an amazing view of both the city as well as the water. Staff was phenomenal. Especially the bar manager and bartenders. Very nice patio area right outside with fire pits. Location is central to several bars and restaurants.
James
กันยายน 2567
Hotel was clean and a wonderful location. Staff was wonderful and helpful Rooms were very large and easily accommodated out family of 5.
Trevor
ธันวาคม 2566
The hotel is beautiful! The first thing I noticed was how clean it was. The next thing I noticed when we got off the elevator onto the 5th floor, was how wonderful it smelled! You normally don’t get that from many hotels. The room was lovely and very clean. The beds were very comfortable. The staff were friendly and professional. Breakfast was delicious and such a huge variety of items to choose from. We will definitely be coming back to stay again in the future!
Bambi
พฤษภาคม 2567
The breakfast was good. There was a chef there incase someone wanted a omelet or something special. I just wish there wasn't only pork sausages. I love the fact that the staff was helpful and pleasurable. Me and my kids enjoyed ourselves. The front desk staff and breakfast crew for the two days we was there was nice.
Destiny
มกราคม 2567